EnglishPROCESSING
A confirmation email will be sent to you once the order needs authorization. It usually takes up to 3 business days for your order. If you need your order by a certain date give our friendly Customer Service and we will confirm a delivery date.
SHIPPING
We use the following carriers to deliver our orders:
Sent by Post
FedEx
UPS
DHL
Order tracking websites:
DHL: www.dhl.com/en/express/tracking.html
UPS: www.ups.com/tracking.html
FedEx: www.fedex.com/Tracking
For standard shipping and expedited shipping, you will receive your order in 10-20 business days depending on the shipping method you choose.
SHIPPING TIMES
When you place an order with us, we do everything we can to pack, ship, and have your order delivered to you as quickly as possible. All shipping timeframes and/or shipping methods/providers listed on our site are to be considered estimates and are not guaranteed. We will update your order with a tracking number as soon as it becomes available.
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
If you would like to ship with a specific carrier, please send us an email along with your order number and request and we will do our best to accommodate your request. We are not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers.
International Order Policy
We do not provide or cover destination country tax and duty charges if occurred. Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. We will NOT be responsible for any Custom tax/duties cost and fees.